TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern your access to and use of the Best Sleep Meds UK website and any associated services (the “Platform”).
By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.
1. Eligibility
- You must be at least 18 years old to use this Platform.
- By placing an order, you confirm that all information provided is accurate, complete, and up to date.
- We reserve the right to request identity and age verification where necessary.
2. Medical Responsibility
Products available on this Platform are not a substitute for professional medical advice, diagnosis, or treatment.
You are responsible for:
- Consulting a qualified healthcare professional before purchasing medication.
- Ensuring that any product ordered is appropriate for your personal health circumstances.
- Providing accurate and truthful medical and personal information.
We do not guarantee the suitability, effectiveness, or outcomes of any product.
3. Orders & Acceptance
- All orders are subject to availability and acceptance.
- Orders are only confirmed once payment has been successfully verified.
- We reserve the right to refuse, cancel, or limit any order at our discretion.
- Additional information may be requested prior to dispatch for safety or fraud prevention purposes.
4. Pricing & Payment
- Prices are displayed at checkout and may change without prior notice.
- Payment must be made using approved payment methods.
- Orders may be subject to fraud and security checks before dispatch.
5. Shipping & Refunds
Shipping, delivery, and refunds are governed by our Shipping & Refund Policy, which forms part of these Terms.
6. Customs & Import Compliance
Customers are solely responsible for ensuring that ordered products comply with local import laws and regulations.
We are not liable for:
- Customs delays.
- Seizures or confiscations.
- Refusals by border or regulatory authorities.
7. Chargebacks & Misuse
Unauthorised chargebacks or misuse of our policies may result in:
- Account suspension or termination.
- Refusal of current or future orders.
- Sharing of relevant information with payment processors and fraud prevention services.
8. Intellectual Property
All content on the Platform—including text, branding, logos, graphics, and design—is the property of or licensed to Best Sleep Meds UK.
You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, or consequential losses.
- Our total liability shall not exceed the amount paid for the relevant order.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable UK law.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Applicable UK consumer protection laws will apply where required.